In this episode, Matthew Gregory and Simon Lovegrove discuss the FCA’s findings following its review of larger fixed firms’ Consumer Duty implementation plans. In particular, they consider the good and poor practice that the FCA has highlighted and what steps firms should be taking in the run up to the 31 July deadline.

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The Consumer Duty Series: FCA review of firms' implementation plans

Ansprechpartner

Global Director of Financial Services Knowledge, Innovation and Product
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